Our
Solution
How Canopy Protect works
Canopy Protect is a comprehensive, discreet duress alerting system that empowers staff to call for help and receive a rapid response 24/7/365 from any location covered by Canopy, indoors or outdoors.
Staff faces threat
Within the dynamic healthcare landscape, challenges are inevitable. Canopy Protect is the constant companion, ensuring safety around the clock, 365 days a year. Prioritizing the well-being of your team is our commitment.
Staff press button
In moments of potential threat, a simple press of the Canopy button notifies security, trained staff, and nearby colleagues of the name and precise location of the team member in duress. This initiates a rapid, coordinated response within seconds of the alert for help.
Security is alerted and dispatched
Equipped with real-time location tracking, responders and security personnel swiftly pinpoint the exact location of your team member. This precision allows for quick and effective intervention, minimizing the impact of potential incidents.
Threat is mitigated
Canopy Protect serves as a comprehensive safety infrastructure. Its features offer a vital lifeline, customizable notifications for swift mobilization, and real-time location tracking for precise response coordination, transforming potential crises into controlled, managed resolutions.
Incidence details are reported and logged
Every button press, alert, and response is meticulously recorded, providing valuable data with timestamps, names, and exact locations. This detailed account enables thorough analysis for ongoing improvement. Canopy Protect is more than a promise; it's a strategic investment in your healthcare environment's safety.
Tech for comprehensive staff safety
Gain insights into staff safety
Our powerful reporting allows you to analyze:
- Locations with the highest duress incidents
- Areas of risk
- Types of staff most frequently in duress
- Prevalence of violence
- Average security response time
- Patterns in violence by days and times
This data allows for comparison by unit, floor, building, campus, and region, providing valuable insights for strategic safety planning.
Coverage anywhere and everywhere you need it
Canopy Protect safeguards staff across all your indoor and outdoor facilities - from hospitals and clinics to parking garages, even areas without power, WiFI, or cellular service.
Indoor protection
Location protection for any individual who signals for duress anywhere in the building covered by Canopy. The fully managed infrastructure installs invisibly and remains out of the way.
Outdoor protection
Extend coverage for parking lots, garages, and other outdoor locations so staff can use the same button to alert for help anywhere on campus.
Deployment flexibility
Canopy Protect offers dual-band gateways that support both 2.4 GHz and 5 GHz WiFi networks for maximum deployment flexibility. This new alternative to our standard gateway supports improved positioning capabilities, reducing deployment density requirements in many cases and speeding up deployment times. Gateways are simply plugged into power outlets, connected to hospital WiFi, and programmed to match hospital floor plans.
Our outdoor gateways are battery powered and use a private LoRaWAN network. These gateways are maintained by Canopy personnel and do not need power, WiFi, or cellular service.
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Immediate protection for every staff member
Personal duress buttons, offered in either a pendant-style or a badge design, arrive pre-configured with each staff member’s name and ready for distribution to provide immediate protection for every staff member.
Wearable buttons will work at any location in your health system covered by Canopy Protect. This allows team members that rotate between facilities can use their badge in any location to call for help.
Alert Monitoring & Notifications
Security dispatch monitors the Canopy Protect dashboard, views the alert on hospital floor plans and receives real-time location updates to quickly mobilize first responders. A centralized security dispatch can monitor multiple locations within a health system from anywhere.
Our system easily integrates with communications systems such as Vocera, ASCOM, Zebra, iPhones, TigerConnect, and Connexall so staff can receive alert notifications on any type of device they use while at work.
Designed for fast, turn-key deployment
The Canopy team guarantees a lightning-fast implementation of Canopy Protect. With our turn-key deployment, our team handles all aspects of implementation.
Alert management
Security roles and procedures, escalation procedures, security console-setup
Mapping & installation
Floor plan loading, zone definitions, gateway mapping, and installation
Customized notifications
Proximity-based notification config, subscribed notifications, contact info setup, and support for all common hospital messaging systems.
Continuity planning
Downtime procedures, staff notifications, console and system monitoring
Button logistics
Distribution stations, onboarding and off-boarding procedures, button replacement
Training & education
Dispatcher and staff training, admin and executive education, IT and systems training
Security designed for health systems
Our SOC 2 certification and security best practices implemented in every part of the solution enable us to partner with your IT team and navigate your information security requirements quickly and comprehensively.
Canopy Protect is sold as a SaaS model so you don’t have budget for any Capital expenses.